- Privacy & security
The Information We Collect and Why
Information you provide to us
We collect information you provide directly to us via the Service. For example, we collect information through routine business with you. Typically this information includes:
- Your name, postal address, email address and telephone number
- User name or ID and password for access to your Vectren.com account or an affiliated online account
- Financial information, including electronic billing information
- Data about your transactions with us
- Your Vectren Energy account number, meter number and house number
- Your electric service account number and electricity usage information (in markets where electric distribution services are offered)
- Friends' or family members' names and email addresses
- Information about your participation in our renewable energy, energy efficiency or energy conservation programs
We also collect information when you participate in energy conservation programs designed to make your home's energy use more efficient. These are the types of information we may collect if you participate:
- Energy equipment sales invoice information and details about your equipment like brand name, model number, equipment dealer's contact details, etc.
- Household information like the square footage, the number of occupants, types of household appliances, etc.
- Household income
- Your date of birth, gender and other demographic information
- Other details about you and your family that you may submit to us
The information we collect may include Personal Information. "Personal Information is information such as your first and last name, phone number, mailing address, email address, and other information that can be used to identify you individually (whether alone or in combination). You may choose to voluntarily submit certain other information to us through the Service, including Personal Information, but you are solely responsible for your own Personal Information in instances where we have not collected such information or requested that you submit such information to us.
Information we collect automatically
The methods that we and our Service Providers may use to collect
Automatically Collected Information include:
- Log Information: We collect information about your use of our Service, such as IP address, browser type, Internet service provider, referring/exit pages, operating system, date/time stamps, and related data, and store it in log files.
A cookie is a small text file that is stored on a user's device. We use both session ID cookies and tracking cookies. Session cookies make it easier for you to navigate our Service and expire when you close your browser. Tracking cookies help us understand how you use the Service and enhance your user experience. Cookies remain on your hard drive for an extended period of time. If you use your browser's method of blocking or removing cookies, some features and functionalities of our Service may not work.
Web Beacons ( Tracking Pixels )
Web beacons are small graphic images, also known as "Internet tags" or "clear gifs," embedded in web pages and email messages. Web beacons may be used to count the number of visitors to our Service, to monitor how users navigate the Service, and to count how many particular articles or links were actually viewed.
An embedded script is programming code designed to collect information about your interactions with the Service. It is temporarily downloaded onto your computer from our web server or a third party with whom we work, is active only while you are connected to the Service, and deleted or deactivated thereafter.
GPS (global positioning systems) software and other location-based technologies locate you for purposes such as verifying your location and delivering relevant content based on your location.
We are giving you notice of the Tracking Technologies and your choices regarding them, as explained below in "Unsubscribe to email messages", so that your consent to encountering them is meaningfully informed.
Information from other sources
How we use the Personal Information we collect
- Facilitating, managing, personalizing and improving your online experience
- Responding to your questions and comments
- Verifying documents
- Enrolling you in services and programs
- Creating and managing online accounts and profiles
- Sending news and updates about Vectren Energy and our products and services that we believe may interest you (for information about how to manage these communications, see "Unsubscribe to email messages" below)
- Telling you about special events, programs, offers and promotions
- Inviting you to participate in surveys and performing market and consumer research
- Using information about you in statistical analysis to help us analyze trends
- Evaluating, operating and improving business functions
- Sharing with third parties so they can send you information about products and services that may be of interest
How we share your Personal Information
We use third-party service providers, affiliates and independent marketing partners to help us provide you with a variety of quality products, services and programs. In the course of business, we may need to share your Personal Information.
We may use your Personal Information to respond to subpoenas, government or law enforcement requests, court orders or otherwise as required by law. We may disclose information when appropriate and necessary in order to prevent physical harm or financial loss or in connection with an investigation of suspected or actual fraudulent or illegal activity.
We may also share information about you with our third parties as follows:
- To protect the rights, property, life, health, security and safety of us, the Service or any third party;
- With our affiliates for internal business purposes;
- With our subsidiaries, affiliates, business partners, and other third parties for their own business purposes; and
- In connection with, or during negotiations of, any proposed or actual merger, purchase, sale or any other type of acquisition or business combination of all or any portion of our assets, or transfer of all or a portion of our business to another company.
Without limiting the foregoing, in our sole discretion, we may share aggregated information which does not identify you or de-identified information about you with third parties or affiliates for any purpose.
Information you disclose publicly or to others
The Service may permit you to submit ideas, photographs, user profiles, writings, music, video, audio recordings, computer graphics, pictures, data, questions, comments, suggestions or other content, including Personal Information (collectively,"User Content"), on platforms such as blogs and forums, and in association with your account and user profile. We or others may store, display, reproduce, publish, distribute or otherwise use User Content online or offline in any media or format (currently existing or hereafter developed) and may or may not attribute it to you. Others may have access to this User Content and may have the ability to share it with third parties. Please think carefully before deciding what information you share, including Personal Information, in connection with your User Content. Please note that Vectren Energy does not control who will have access to the information that you choose to make public and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available on the Service or what others do with information you share with them on the Service. We are not responsible for the accuracy, use or misuse of any User Content that you disclose or receive from third parties through the Service. We are not responsible for User Content you submit to third party services via our Service.
We have put administrative, technical and physical safeguards in place to help protect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Access to your information is limited to employees who need it for a business purpose. Or, during the course of business, if your Personal Information is shared with outside contractors, there are provisions in our contracts with them to safeguard your information, as appropriate. We can't promise that our security measures will never be defeated or fail, and unfortunately no electronic transmission of information is entirely secure.
Where we operate our Service
Links to other websites
Our Service may provide links to independent, third-party websites, locations, platforms or services. Even though we provide links to other websites, we are not responsible for the content found on those websites, and they may have their own privacy policies regarding collecting and sharing Personal Information.
Social Media Features
Our Service provides social media features that let you share our information and interact with us through social networks. Using these features may result in us collecting or sharing information about you.
Social media networks operate independently from Vectren Energy. We are not responsible for their interfaces, privacy or security practices. We encourage you to review the privacy policies and settings on the social media sites you use so you can understand how they operate.
Advertising, Analytics Services, and Online Tracking
Some information about your browsing of the Service and certain third-party services may be collected across time and services and shared with third parties to deliver ads and/or other content to you on the Service and certain third-party services. Vectren Energy may receive information about Third-Party Services that you have visited and use it for marketing purposes "a practice sometimes termed"(re)-targeting, "interest-based advertising, and "online behavioral advertising. Data collected from a particular browser or device may be used with another computer or device that is linked to the browser or device on which such data was collected or transferred to a non-affiliate for such purposes.
We are not responsible for third parties or third-party services associated with advertising and analytics services and related tracking activities. Consult their privacy policies and notices for information on their practices and see "Unsubscribe to email messages" below regarding certain choices some of them may offer you.
Do not track signals
While your browser settings may allow you to automatically transmit a "do not track" signal to websites and online services you visit, like many companies, we do not alter our practices when we receive these signals. To learn more, visit http://www.allaboutdnt.com.
While our Service is not intended for children younger than age 13, on occasion we may provide features for children such as educational videos or online games that teach about science and energy. Those pages do not ask for personal information, and we do not knowingly collect it from children younger than age 13. If you know that a child has submitted personal information to us, please send an email or letter regarding the situation, and we will delete it from our records.
Our online tools make it easy to manage your contacts and Personal Information. Log in or sign up for My Account to review, update or add contact details and bill reminders and alert preferences. You may also contact us at Vectren.com/contact .
Unsubscribe to email messages
You can tell us not to send you promotional emails by clicking the unsubscribe link at the bottom of the emails you receive from us. Doing so will not prevent us from sending you transactional emails such as billing, account-related, regulatory or safety emails, but it does mean that you will not learn about Vectren Energy products or services as soon as they are announced.
You may re-subscribe for emails at any time by contacting Customer Service. It typically takes ten business days to process subscription requests.
Opt out of receiving targeted advertising
Certain companies may participate in the Digital Advertising Alliance ("DAA") AdChoices Program and may display an Advertising Option Icon for interest-based ads that links to an opt-out tool which allows you to exercise certain choices regarding targeting. You can learn more about the DAA AdChoices Program at ouradchoices.com and its opt-out program for mobile applications at aboutads.info/appchoices. In addition, certain advertising networks and exchanges may participate in the Network Advertising Initiative (NAI). NAI has developed a tool that allows consumers to opt out of certain targeted advertising delivered by NAI members' ad networks. To learn more about opting out of targeted advertising or to use the NAI tool, visit networkadvertising.org/choices/. Please be aware that, even if you are able to opt out of certain kinds of targeted advertising, you will continue to receive non-targeted ads. We are not responsible for the effectiveness of, or compliance with, any third parties' opt-out options or programs or the accuracy of their statements regarding their programs.
In addition, we may serve ads on third-party services that are targeted to reach people on those services that are also identified on one of more of our databases (Matched List Ads ). This is done by matching common factors between our databases and the databases of third-party operators. For instance, we may use such ad services offered by Google, Facebook, or Twitter. If we use Google to serve Matched List Ads, you can opt out by contacting us at Vectren.com/contact . If we use Facebook to serve Matched List Ads, you should be able to hover over the box in the right corner of such a Facebook ad and find out how to opt out with us from such list. If we use Twitter Matched List Ads, you should be able to opt out through your account settings on Twitter. If you opt out from our Google Matched List Ads, Facebook Matched List Ads, or Twitter Matched List Ads, you will be removed from that respective list; however, this will not take effect immediately. and if you have multiple emails or other accounts, you may have to opt out separately for each one. We are not responsible for such third-party services' failure to comply with your or our opt-out instructions or to provide us notice of your opt-out elections, and they may change their options without notice to us or you.
Your California Privacy Rights
California's Shine the Light law permits customers in California to request certain details about how certain types of their information are shared with third parties and, in some cases, affiliates, for those third parties' and affiliates' own direct marketing purposes. Under this law, a business must either provide California customers certain information upon request or permit California customers to opt into, or opt out of, this type of sharing.
Or write to us at:
P.O. Box 209
Evansville, IN 47702-0209
- Terms & conditions
1. Use of the Service
Vectren hereby grants you a non-exclusive, non-transferable, personal, revocable, limited license to access and use the Service under the terms set forth below.
The Service and the Content are the exclusive property of Vectren or its licensors, and are protected by copyright and other intellectual property laws. All trade names, trademarks, service marks and other product and service names and logos (collectively, the "Marks") on the Service are proprietary to their respective owners and are protected by applicable trademark and copyright laws. Any of the Marks on the Service may be registered or unregistered marks of Vectren or others. Nothing contained on this Service should be construed as granting by implication, estoppel, or otherwise any license or right to use any of the Marks on the Service without the express written permission of Vectren or a third party owner of such Marks.
Any unauthorized uses of the Marks or Content on the Service are strictly prohibited. To request permission to use the Marks or Content on the Service, or any other Vectren material, please contact Vectren at Vectren.com/contact.
You shall honor all reasonable requests by Vectren to protect Vectren's proprietary interests in the Service and its Content. You expressly agree not to:
Use the Service for any purpose that is prohibited by any law or regulation, or to facilitate the violation of any law or regulation;
Use or attempt to use any "deep-link," "scraper," "robot," "bot," "spider," "data mining," "computer code" or any other automated device, program, tool, algorithm, process or methodology or manual process having similar processes or functionality, to access, acquire, copy, or monitor any portion of the Service or any data or content found on or accessed through the Service without prior express written consent;
Obtain or attempt to obtain through any means any materials or information on the Service that have not been intentionally made publicly available either by their public display on the Service or through their accessibility by a visible link on the Service;
In any way bypass or circumvent any other measure employed to limit or prevent access to the Service or Content displayed on the Service;
Violate the security of the Service or attempt to gain unauthorized access to the Service, data, materials, information, computer systems or networks connected to any server associated with this Service, through hacking, password mining or any other means;
Interfere or attempt to interfere with the proper working of the Service or any activities conducted on or through the Service, including accessing any data, content or other information prior to the time that it is intended to be available to the public on the Service;
Take or attempt any action that, in the sole discretion of this Service's operators, imposes or may impose an unreasonable or disproportionately large load or burden on the Service or our infrastructure.
Reveal another person's address, phone number, e-mail address, credit card number, Social Security Number or any information that may be used to track, contact, or impersonate that individual or that is extremely personal in nature.
You may not use the Service for any unlawful purpose. Any unauthorized use by you of the Service terminates your license to access and use the Service.
2. Content You Submit
You authorize Vectren to publish your User Content in a searchable format that may be accessed by users of the Service. Except as prohibited by law, you waive any moral rights you may have in any User Content you submit, even if such User Content is altered or changed in a manner not agreeable to you. You also acknowledge that the Internet may be subject to breaches of security and you are aware that submissions of User Content or other information may not be secure, and you should consider this before submitting any information to Vectren, a Community Forum or the Service.
You also understand and acknowledge that: (a) Vectren has wide access to ideas and other materials and that many ideas may be similar or identical to your submission (your User Content) and/or each other; (b) you will not be entitled to any compensation as a result of Vectren's use of any such similar or identical material; and (c) Vectren does not now and will not have in the future any duty or liability, direct or indirect, vicarious, contributory, or otherwise, with respect to the infringement or protection of your copyright in and to your User Content.
You agree that Vectren has no obligation to monitor or enforce your intellectual property rights to your User Content but has the right to protect and enforce its rights to use your User Content. You further acknowledge and agree that Vectren will not have any obligation to you with regard to User Content and that Vectren may or may not monitor, display or accept your User Content and may delete it at any time and you may have no right to access or control any User Content that you provide once you provide it. If you uploaded content you wish to be deleted from the Service, you can contact us at Vectren.com/contact and we will review your request.
3. Linking Policy
4. User Interactions and Disputes
You are solely responsible for your interaction with other users of the Service, whether online or offline. We are not responsible or liable for the conduct of any user. We reserve the right, but have no obligation, to monitor disputes and take action associated with those disputes. Exercise common sense and your best judgment in your interactions with others, when you submit or post any personal or other information, and in all other online and offline activities.
5. Your Account
The products and services are made available on the Service in electronic form. By visiting or using the Service in any way, you agree to accept notices of any kind from Vectren in electronic form. Notices from Vectren intended for your receipt shall be deemed delivered and effective when sent by email by Vectren to any email address you provide to Vectren on or in connection with the Service.
8. Third Party Websites and Social Networks
Although Vectren may provide a link to a third party website or social network on the Service, such a link is not an authorization, endorsement, sponsorship or affiliation by Vectren with respect to such website or social network, its content, its owners or its providers. Vectren provides such links for your reference and convenience only. Accordingly, Vectren makes no representations whatsoever concerning such websites and social networks. Vectren has not tested any information, products or software found on such websites and social networks and therefore cannot make any representations whatsoever with respect thereto. You agree that Vectren is not responsible for the content or operation of such websites and social networks, and it is up to you to take precautions to ensure that whatever you select is free of items such as viruses, worms, Trojan horses and other items of a destructive nature. You are solely responsible for determining the extent to which you may use any content at any other websites and social networks to which you link from this Service.
10. Sweepstakes, Contests, and Promotions
Any sweepstakes, contests or other promotions (any, a "Promotion") that may be offered via the Service may be governed by a separate set of rules that may have eligibility requirements, such as certain age or geographic area restrictions, terms and conditions governing the Promotion, use of User Content, and disclosures about how your personal information may be used. It is your responsibility to read these rules to determine whether or not you want to and are eligible to participate, register and/or enter, and to determine the applicable terms and conditions of the Promotion. By participating in a Promotion, you will be subject to those official rules, and you agree to comply with and abide by such rules and the decisions of the identified sponsor(s).
11. Reporting Copyright and Other Intellectual Property Violations
You may not use the Service for any purpose or in any manner that infringes the rights of any third party. Vectren encourages you to report any content on the Service that you believe infringes your rights. Only the intellectual property rights owner or person authorized to act on behalf of the owner can report potentially infringing content. If you have a good faith belief that content on the Service infringes your copyright, trademark, or other intellectual property rights, please follow the procedures set forth below.
In accordance with the Digital Millennium Copyright Act of 1998 (the "DMCA"), Vectren has a designated agent for receiving notices of copyright infringement and Vectren follows the notice and take down procedures of the DMCA. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Vectren's copyright agent the following information required by the Online Copyright Infringement Liability Limitation Act of the DMCA, 17 U.S.C. 512: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; (c) identification of the material that is claimed to be infringing or to be the subject of infringing activity and information reasonably sufficient to permit us to locate the material; (d) information reasonably sufficient to permit us to contact the complaining party; (e) a statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
If you believe that any content on the Service violates your rights other than copyrights, please provide Vectren with at least the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the material that is claimed to be infringing or to be the subject of infringing activity and information reasonably sufficient to permit us to locate the material; (c) an explanation of what rights you own/have and why you believe the content infringes your rights sufficient for us to evaluate your complaint; and (d) accurate contact information for you.
Please send your notice of claims of copyright infringement on or regarding the Service or other complaint regarding alleged violation of rights to Vectren's copyright agent, who can be reached as follows:
A. Reagan Harris Fibbe
Fibbe Law Office, PLLC
P.O. Box 27291
Houston, Texas 77227
This contact information is for inquiries regarding potential copyright and other intellectual property infringements only.
We have a policy of terminating the accounts of users who (in our reasonable discretion) are repeat infringers.
It is often difficult to determine if your intellectual property rights have been violated or if the DMCA requirements have been met. We may request additional information before we remove any infringing material. If a dispute develops as to the correct owner of the rights in question, we reserve the right to remove your content along with that of the alleged infringer pending resolution of the matter.
Vectren will provide you with notice if your materials have been removed based on a third party complaint of alleged infringement.
12. Wireless and Location-Based Features
The Service may offer features that are available to you via your wireless device including the ability to access the Service's features and receive messages from the Service, and download applications (collectively, "Wireless Features"). By using the Service, you agree that we may change, alter, or modify the settings or configurations on your device in order to allow for or optimize your use of the Service.
13. Disclaimer of Representations and Warranties; Limitation of Liabilities
THE CONTENT AND THE SERVICE ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND. NEITHER Vectren NOR ANY OF ITS OFFICERS, DIRECTORS, MANAGERS, EMPLOYERS OR AGENTS ("COLLECTIVELY, "THE Vectren ENTITIES") MAKES ANY GUARANTEES OR WARRANTIES AS TO THE ACCURACY, COMPLETENESS, TIMELINESS OR CURRENTNESS OF OR RESULTS TO BE OBTAINED FROM, ACCESSING AND USING THE SERVICE, THE SERVICE'S OWN CONTENT, THE OTHER CONTENT, NOR ANY MATERIAL THAT CAN BE ACCESSED (VIA A DIRECT OR INDIRECT HYPERLINK OR OTHERWISE) THROUGH THE SERVICE. THE Vectren ENTITIES HEREBY DISCLAIM ANY AND ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THE Vectren ENTITIES SHALL NOT BE LIABLE TO YOU OR ANYONE OTHER PERSON OR ENTITY FOR ANY INACCURACY, DELAY, INTERRUPTION IN SERVICE, ERROR OR OMISSION, REGARDLESS OF CAUSE, OR FOR ANY DAMAGES RESULTING THEREFROM. ANY SUPPLIERS OFFERING AND PROVIDING SERVICES ON THIS SERVICE ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF VECTREN. THE VECTREN ENTITIES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM.
IN NO EVENT WILL THE VECTREN ENTITIES TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED TEN UNITED STATES DOLLARS ($10.00).
IN NO EVENT SHALL THE VECTREN ENTITIES OR ANY OF THEIR THIRD PARTY LICENSORS, RESPECTIVE CONTRACTORS, OR CURRENT, FUTURE OR FORMER OFFICERS, DIRECTORS, EQUITY OR UNIT HOLDERS, EMPLOYEES, AGENTS, SUCCESSORS OR ASSIGNS BE LIABLE FOR ANY PUNITIVE, SPECIAL, DIRECT, INDIRECT, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF USE, DATA, TIME, MONEY, PROFITS OR GOOD WILL, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA, WITHOUT REGARD TO THE FORM OF ANY ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT AND TORT ACTIONS (INCLUDING LIBEL), STRICT LIABILITY OR OTHERWISE, AND WHETHER OR NOT SUCH DAMAGES ARE FORESEEN OR UNFORESEEN, WITH RESPECT TO ANY USE OF THE SERVICE OR ANY HYPERLINKED WEBSITE, EVEN IF THE VECTREN ENTITIES ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NEITHER THE VECTREN ENTITIES NOR ANY OF THEIR AFFILIATES, AGENTS OR LICENSORS WILL BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY LOSS OR INJURY RESULTING FROM USE OF THE SERVICE, IN WHOLE OR PART, WHETHER CAUSED BY NEGLIGENCE, CONTINGENCIES BEYOND ITS CONTROL IN PROCURING, COMPILING, INTERPRETING, REPORTING OR DELIVERING THE SERVICE AND ANY CONTENT ON THE SERVICE OR OTHERWISE. IN NO EVENT WILL THE VECTREN ENTITIES, THEIR AFFILIATES, AGENTS OR LICENSORS BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE ON SUCH CONTENT OR THE SERVICE.
The Content may include delays, omissions or inaccuracies due to the number of sources from which the Content is obtained. The Vectren Entities assume no liability for any errors or omissions in the Content and expressly disclaims any responsibility to update the Service or the Content displayed on the Service. The Vectren Entities assume no responsibility for the use of third party software on the Service and shall have no liability whatsoever to any person or entity for the accuracy or completeness of any outcome generated by such software.
15. Termination; Survival
You may terminate this Agreement or membership in the Service, for any or no reason, at any time, by sending an email to webeditor@Vectren.com.
If your access to the Service is terminated, cancelled or otherwise ends: (i) we will remove your profile from the Service; and (ii) we may, in our sole discretion, remove and discard any of your User Content, but we will have no obligation to do so and public posts made by you on the Service may remain on the Service in perpetuity. If you uploaded content you wish to be deleted from the Service, you can contact us at Vectren.com/contact and we will review your request.
16. Location of Service and Territorial Restrictions
Unless otherwise specified, the Service is presented solely for residents of United States of America.
The information provided on the Service is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject Vectren to any registration requirement within such jurisdiction or country. Vectren makes no representations or warranties that the information, products or services contained on the Service are appropriate for use or access outside of the United States. Anyone using or accessing the Service from other locations does so on their own initiative and is responsible for compliance with United States' and local laws regarding online conduct and acceptable content, if and to the extent such laws are applicable. We reserve the right to limit the availability of the Service or any portion of the Service, to any person, geographic area, or jurisdiction, at any time and in our sole discretion, and to limit the quantities of any content, program, product, service or other feature that we provide.
Software related to or made available by this Service may be subject to United States export controls. Thus, no software from this Service may be downloaded, exported or re-exported: (a) into (or to a national or resident of) any country to which the U.S. has embargoed goods; or (b) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By downloading any software related to this Service, you represent and warrant that you are not located in, under the control of, or a national or resident of, any such country or on any such list.
17. Applicable Laws
18. Disputes; No Class Actions
To the extent allowable by law, any dispute relating in any way to your access to and use of the Service shall be submitted to confidential and binding arbitration in the State of Texas under the rules of the American Arbitration Association. Notwithstanding the foregoing, to the extent you have in any manner violated or threatened to violate the intellectual property rights of Vectren or its licensors, as the case may be, Vectren or its licensors may seek injunctive or other appropriate relief in any state or federal court in the State of Texas.
Disputes will be arbitrated only on an individual basis and will not be joined or consolidated with any other arbitrations or other proceedings that involve any claim or controversy of any other party. YOU AND VECTREN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
In connection with any litigation, without limiting our right to bring an action against you in any jurisdiction, you further agree to submit to the exclusive jurisdiction of and venue in the state or federal courts located in Houston, Texas. All rights not expressly granted herein are reserved.
Certain portions of this Section are deemed to be a "written agreement to arbitrate" pursuant to the Federal Arbitration Act. You and Vectren agree that we intend that this Section satisfies the "writing" requirement of the Federal Arbitration Act. This Section can only be amended by mutual agreement.
19. Waiver of Injunctive or Other Equitable Relief.
YOU AGREE THAT YOU WILL NOT BE PERMITTED TO OBTAIN AN INJUNCTION OR OTHER EQUITABLE RELIEF OF ANY KIND, SUCH AS ANY COURT OR OTHER ACTION THAT MAY INTERFERE WITH OR PREVENT THE DEVELOPMENT OR EXPLOITATION OF ANY WEBSITE, APPLICATION, CONTENT, USER CONTENT, PRODUCT, SERVICE, OR INTELLECTUAL PROPERTY OWNED, LICENSED, USED OR CONTROLLED BY VECTREN OR A LICENSOR OF VECTREN.
20. Force Majeure
You agree that you will be responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed to access and use the Service. You also agree to comply with all rules, laws and regulations that are applicable to your use of the Service, including, without limitation, those governing your transmission or use of any software or data.
25. Terms Applicable for Apple IOS
If you are using the Service through an Apple Device, the following terms apply:
http://www.apple.com/legal/itunes/us/terms.html) and any third party terms of agreement applicable to the Service.
(iii) You acknowledge that Vectren, and not Apple, is responsible for providing the Service and Content thereof.
(iv) You acknowledge that Apple has no obligation whatsoever to furnish any maintenance or any support services to you with respect to the Service.
(v) To the maximum extent not prohibited by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Service.
(vii) Further, you agree that if the Service, or your possession and use of the Service, infringes on a third party's intellectual property rights, you will not hold Apple responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claims.
(ix) When using the Service, you agree to comply with any and all third-party terms that are applicable to any platform, website, technology or service that interacts with the Service.
- Use the Service for any purpose that is prohibited by any law or regulation, or to facilitate the violation of any law or regulation;